The Retail Playbook is Changing: What Innovative Cannabis Operators are Doing Differently

This session will discuss how self-service technology is transforming the dispensary retail experience, from intelligent self-ordering kiosks and automated lobby check-in with ID verification to the next generation of AI-powered customer engagement. We'll explore how these technologies are streamlining operations, enhancing the consumer journey, increasing basket sizes, and reshaping the future of cannabis retail through smarter, more personalized self-service experiences.